Newborn Sleep Guide – Terms & Conditions

1. Product Description

The Newborn Sleep Guide is a digital educational resource designed to provide general information and guidance on newborn sleep, settling, and sleep foundations.

The guide is intended for informational purposes only and does not replace personalised advice, medical care, or one-on-one sleep support.

2. Digital Delivery

The Newborn Sleep Guide is delivered as a digital download following successful purchase.

It is the customer’s responsibility to ensure a valid email address is provided at checkout.

3. Refund Policy

Due to the digital nature of this product, refunds are not available once the guide has been downloaded, except where required under applicable consumer protection laws.

If you experience technical issues accessing the guide, please contact us and we will assist where possible.

4. Disclaimer

The information provided in the Newborn Sleep Guide is educational in nature and based on current sleep science and best-practice guidance.

We do not provide medical advice, diagnosis, or treatment. Any medical concerns regarding your baby should be discussed with a qualified healthcare professional.

Individual babies vary in temperament, development, and needs. Outcomes may differ between families.

5. Client Responsibility

By purchasing the guide, you acknowledge that:

  • You are responsible for how you apply the information

  • You will use your own judgement when implementing strategies

  • You will seek medical advice where appropriate

6. Intellectual Property

All content within the Newborn Sleep Guide is the intellectual property of Better Sleep Solutions.

The guide is for personal use only and may not be copied, shared, distributed, resold, or reproduced in any form without written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Better Sleep Solutions is not liable for any loss, injury, or damages arising from the use or misuse of the guide.

8. Governing Law

These Terms & Conditions are governed by the laws of New Zealand.

9. Updates

Content within the Newborn Sleep Guide may be updated from time to time to reflect current research or best practice. Purchasers are not guaranteed access to future updates unless otherwise stated.